Returns & Refunds Policy
Last updated: November 2025
Thank you for shopping at Joost Gerritsen Photography.
Each print is made to order and fulfilled by theprintspace, a professional fine art printing studio that ensures the highest quality materials and production standards. As each artwork is custom printed specifically for you, please review the following policy carefully.
1. Made-to-Order Prints
All prints are produced on demand. Because of this, we can only accept returns or offer replacements in the case of damage, defects, or production errors. We cannot accept returns or offer refunds for change of mind, incorrect size, or personal preference.
2. Damaged or Defective Orders
If your order arrives damaged or defective, please contact us within 7 days of delivery with:
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Your order number
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A description of the issue
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Clear photographs showing the damage or defect
We will work with theprintspace to arrange a replacement or refund at no extra cost to you