Shipping Policy

Thank you for purchasing from Joost Gerritsen Photography.
All prints are professionally produced and fulfilled by theprintspace, a leading fine art printer based in the UK and Germany. Each print is made to order with the highest attention to quality and detail.

1. Order Processing

  • All artworks are printed on demand — production typically begins within 1–3 business days after your order is placed.

  • Once your print has been produced, it will be carefully packaged and shipped directly from theprintspace.

  • You will receive an email confirmation with tracking details as soon as your order is dispatched.

2. Shipping Times

Estimated delivery times after dispatch:

  • United Kingdom: 1–3 business days

  • Europe: 3–7 business days

  • North America: 5–10 business days

  • Rest of World: 7–14 business days

Please note: delivery times may vary depending on your location, customs clearance, and seasonal demand.

3. Shipping Costs

Shipping rates are calculated at checkout based on your delivery address and print size.
We aim to keep shipping costs as low as possible while ensuring safe and insured delivery.

4. Packaging

All prints are packaged using protective, eco-friendly materials by theprintspace.

  • Smaller prints are shipped flat in reinforced envelopes.

  • Larger prints are rolled and shipped in sturdy tubes to prevent damage.

Framed prints are securely packaged to ensure they arrive in perfect condition.

5. Customs & Import Duties

For international orders outside the UK or EU, your package may be subject to customs duties or import taxes, depending on your country’s regulations.
These charges are the responsibility of the buyer and are not included in the print price or shipping cost.

6. Tracking Your Order

You will receive a tracking number via email once your order ships.
If you have not received tracking information within 7 days of placing your order, please contact us at:
📧 post@joostgerritsen.com